FAQ

About the Company
Q: What is SHRI GAJANAN GURU PVT. LTD?
A: SHRI GAJANAN GURU PVT. LTD is a trading company specializing in the wholesale supply of high-quality whole grains to domestic and international markets.

Q: Where is your company located?
A: Our headquarters is based in [Location]. We operate across multiple regions, sourcing and distributing whole grains efficiently.

Q: How long has SHRI GAJANAN GURU PVT. LTD been in business?
A: We have been serving the agricultural industry for [Number of Years], delivering premium grains to our clients with reliability and trust.

Products & Quality
Q: What types of whole grains do you trade?
A: We deal in a wide range of whole grains, including:

• Wheat
• Rice (Basmati & Non-Basmati)
• Barley
• Maize (Corn)
• Sorghum
• Millets (Pearl, Finger, Foxtail, etc.)
• Pulses & Lentils

Q: Are your products organic or non-GMO?
A: Yes, we offer both organic and non-GMO whole grain options, ensuring quality and sustainability.

Q: How do you ensure the quality of your products?
A: Our grains go through strict quality control measures, including sourcing from certified farmers, laboratory testing, and adherence to food safety standards such as FSSAI, ISO, and HACCP.

Ordering & Delivery
Q: How can I place an order?
A: You can place an order by contacting us via email, phone, or our website. Our sales team will assist you with pricing and logistics.

Q: Do you have a minimum order quantity (MOQ)?
A: Yes, our MOQ depends on the type of grain and delivery location. Please contact us for specific details.

Q: Do you provide samples before bulk orders?
A: Yes, we provide samples upon request so that customers can assess the quality before making a bulk purchase.

Q: What are your delivery options?
A: We offer domestic and international shipping through trusted logistics partners, ensuring timely and safe delivery.

Payment & Policies
Q: What are the payment terms?
A: We accept multiple payment methods, including bank transfers, Letters of Credit (L/C), and online payments, subject to order terms.

Q: Do you offer credit facilities for bulk buyers?
A: Credit terms are available for select clients based on business history and order volume.

Q: What is your return policy?
A: Returns are accepted only in cases of quality discrepancies. Please report any issues within 48 hours of delivery for resolution.